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|y 201511041109
|z VLOAD
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| 090 |
0 |
0 |
|a 658.81221
|b VKU
|
| 100 |
1 |
# |
|a V. Kumar
|
| 245 |
1 |
0 |
|a Customer relationship management :
|b a databased approach /
|c V. Kumar and Werner J. Reinartz.
|
| 260 |
# |
# |
|a New Jersey:
|b John Wiley & Sons,
|c 2006.
|
| 300 |
# |
# |
|a xxiv, 321p:
|b ill;
|c 25cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Customer relations --
|x Management --
|x databased
|
| 700 |
0 |
# |
|a Reinartz,
|h Werner J.
|
| 999 |
|
|
|a 0000060173
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|