Kajian mengenai aspek pendedahan, kefahaman dan persepsi terhadap konsep TQM di kalangan pegawai-pegawai BPR /

Kajian mengenai aspek pendedahan, kefahaman dan persepsi terhadap konsep TQM di kalangan pegawai-pegawai BPR /

Bibliographic Details
Main Author:	Mohamad Yusoff bin Apoke
Other Authors:	Maswar bin Abdul Rani, Phang Sing Mee
Format:	Book
Subjects:	Job satisfaction Customer satisfaction TQM Client counter

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