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|a 658.51
|b SMI
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| 100 |
1 |
# |
|a Smith, Ralph F.
|
| 245 |
1 |
0 |
|a Business process management and balanced scorecard :
|b using processes as strategic drivers /
|c Ralph F. Smith..
|
| 260 |
# |
# |
|a Hoboken, N.J:
|b J. Wiley & Sons,
|c c2007.
|
| 300 |
# |
# |
|a x, 227 p:
|b ill;
|c 24cm.
|
| 500 |
# |
# |
|a Includes index
|
| 650 |
# |
0 |
|a Strategic planning
|
| 650 |
# |
0 |
|a Performance --
|x Management
|
| 650 |
# |
0 |
|a Benchmarking (Management)
|
| 650 |
# |
0 |
|a Workflow --
|x Management
|
| 999 |
|
|
|a 0000513259
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|