Services management : the new paradigm in hospitality /

Bibliographic Details
Main Author: Kandampully, Jay
Format: Book
Published: Upper Saddle, New Jersey: Pearson Education, 2007.
Subjects:
LEADER 00626cam a2200193 7i4500
001 0000008792
005 20151104090000.0
005 ##20151104111100.0
003 ##MY-KlINT
020 # # |a 0131916548  
039 # 9 |y 201511041111  |z VLOAD 
090 0 0 |a 647.94068   |b KAN 
100 1 # |a Kandampully, Jay 
245 1 0 |a Services management :   |b the new paradigm in hospitality /   |c Jay Kandampully. 
260 # # |a Upper Saddle, New Jersey:   |b Pearson Education,   |c 2007. 
300 # # |a xv,378p:   |b ill;   |c 23cm. 
500 # # |a Includes references and index 
650 # 0 |a Hospitality industry --   |x Management  
999 |a 0000061262  |b BOOK  |c Main Non-Fiction  |e INTAN BK