Success at the enquiry desk : successful enquiry answering - every time /

Success at the enquiry desk : successful enquiry answering - every time /

Bibliographic Details
Main Author:	Buckley Owen, Tim, 1948-
Format:	Book
Published:	London: Facet Publishing, 2006.
Edition:	Fifth Edition.
Subjects:	Information services -- > Quality control Libraries -- > Customer services Reference services (Libraries)

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