APA (7th ed.) Citation

Glanz, B. A. (2007). Care packages for your customers: An idea a week to enhance customer service. McGraw-Hill.

Chicago Style (17th ed.) Citation

Glanz, Barbara A. Care Packages for Your Customers: An Idea a Week to Enhance Customer Service. New York: McGraw-Hill, 2007.

MLA (8th ed.) Citation

Glanz, Barbara A. Care Packages for Your Customers: An Idea a Week to Enhance Customer Service. McGraw-Hill, 2007.