APA (7th ed.) Citation

Peelen, E. (2005). Customer relationship management. Prentice Hall.

Chicago Style (17th ed.) Citation

Peelen, Ed. Customer Relationship Management. Harlow: Prentice Hall, 2005.

MLA (8th ed.) Citation

Peelen, Ed. Customer Relationship Management. Prentice Hall, 2005.

Warning: These citations may not always be 100% accurate.