Customer relationship management /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Harlow:
Prentice Hall,
2005.
|
| Subjects: |
| Item Description: | Includes bibliographical references and index. |
|---|---|
| Physical Description: | xvi,433p: ill; 25cm. |
| ISBN: | 027368177X |