APA (7th ed.) Citation

(2004). Customer service best practices: Case studies and strategies. Jaico Publishing House.

Chicago Style (17th ed.) Citation

Customer Service Best Practices: Case Studies and Strategies. Mumbai: Jaico Publishing House, 2004.

MLA (8th ed.) Citation

Customer Service Best Practices: Case Studies and Strategies. Jaico Publishing House, 2004.

Warning: These citations may not always be 100% accurate.