Customer service best practices : case studies and strategies;

Bibliographic Details
Format: Book
Published: Mumbai: Jaico Publishing House, 2004.
Subjects:
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090 0 0 |a 658.812   |b CUS 
245 0 0 |a Customer service best practices :   |b case studies and strategies;   |f editors Ron Zemke, John A. Woods. 
260 # # |a Mumbai:   |b Jaico Publishing House,   |c 2004. 
300 # # |a xvi,475p:   |b ill;   |c 25cm. 
650 # 0 |a Customer service --   |x Case studies  
999 |a 0000059622  |b BOOK  |c Main Non-Fiction  |e INTAN BK