APA (7th ed.) Citation

Ricketts, J. A. (2008). Reaching the goal: How managers improve a services business using Goldratt's theory of constraints. IBM: Pearson Education[distributor].

Chicago Style (17th ed.) Citation

Ricketts, John A. Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints. Upper Saddle River, N.J London: IBM: Pearson Education[distributor], 2008.

MLA (8th ed.) Citation

Ricketts, John A. Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints. IBM: Pearson Education[distributor], 2008.