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| LEADER |
00730cam a2200193 7i4500 |
| 001 |
0000009488 |
| 005 |
20151104090000.0 |
| 005 |
##20151104111600.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 9780132333122
|
| 039 |
# |
9 |
|y 201511041116
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812
|b RIC
|
| 100 |
1 |
# |
|a Ricketts, John A,
|d 1952-
|
| 245 |
1 |
0 |
|a Reaching the goal :
|b how managers improve a services business using Goldratt's theory of constraints /
|c John Arthur Ricketts..
|
| 260 |
# |
# |
|a Upper Saddle River, N.J
|a London:
|b IBM:
|b Pearson Education[distributor],
|c 2008.
|
| 300 |
# |
# |
|a xxv,369p:
|b ill;
|c 24cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index.
|
| 650 |
# |
0 |
|a Customer services --
|x Management
|
| 999 |
|
|
|a 0000519728
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|