Reaching the goal : how managers improve a services business using Goldratt's theory of constraints /

Reaching the goal : how managers improve a services business using Goldratt's theory of constraints /

Bibliographic Details
Main Author: Ricketts, John A, 1952-
Format: Book
Published: Upper Saddle River, N.J London: IBM: Pearson Education[distributor], 2008.
Subjects:
Customer services -- > Management

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