Virtual reference service : from competencies to assessment /

Virtual reference service : from competencies to assessment /

Bibliographic Details
Other Authors: Lankes, Nast
Format: Book
Published: New York: Neal-Schuman Publishers, 2008.
Subjects:
Electronic reference services (Libraries) -- > Case studies -- > United States
Reference librarians -- > Effect of technological innovations on
Reference services (Libraries) -- > Information technology
Electronic reference services (Libraries)
Electronic reference services (Libraries) -- > Study and teaching
Description
Item Description:Includes bibliographical references and index.
Physical Description:xv,206 p: ill; 23cm.
ISBN:9781555705282

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