LEADER 01037cam a2200253 7i4500
001 0000009551
005 20151104090000.0
005 ##20151104111600.0
003 ##MY-KlINT
020 # # |a 9781555705282  
039 # 9 |y 201511041116  |z VLOAD 
090 0 0 |a 025.52   |b VIR 
245 0 0 |a Virtual reference service :   |b from competencies to assessment /   |c edited R. David Lankes...[et al.]. 
260 # # |a New York:   |b Neal-Schuman Publishers,   |c 2008. 
300 # # |a xv,206 p:   |b ill;   |c 23cm. 
500 # # |a Includes bibliographical references and index. 
650 # 0 |a Electronic reference services (Libraries) --   |x Case studies --   |z United States  
650 # 0 |a Reference librarians --   |x Effect of technological innovations on  
650 # 0 |a Reference services (Libraries) --   |x Information technology  
650 # 0 |a Electronic reference services (Libraries)  
650 # 0 |a Electronic reference services (Libraries) --   |x Study and teaching  
700 0 # |a Lankes,   |h R. David.  
700 0 # |a Nast,   |h Philip.  
999 |a 0000062759  |b BOOK  |c Main Non-Fiction  |e INTAN BK