Virtual reference service : from competencies to assessment /

Virtual reference service : from competencies to assessment /

Bibliographic Details
Other Authors:	Lankes, Nast
Format:	Book
Published:	New York: Neal-Schuman Publishers, 2008.
Subjects:	Electronic reference services (Libraries) -- > Case studies -- > United States Reference librarians -- > Effect of technological innovations on Reference services (Libraries) -- > Information technology Electronic reference services (Libraries) Electronic reference services (Libraries) -- > Study and teaching

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