Kranz, G. (2007). Best practices: Communicating effectively. Harper Collins.
Chicago Style (17th ed.) CitationKranz, Garry. Best Practices: Communicating Effectively. New York: Harper Collins, 2007.
MLA (8th ed.) CitationKranz, Garry. Best Practices: Communicating Effectively. Harper Collins, 2007.
Warning: These citations may not always be 100% accurate.