APA (7th ed.) Citation

Heisig, Mertins, & Vorbeck. (2003). Knowledge management: Concepts and best practices (Second Edition.). Springer.

Chicago Style (17th ed.) Citation

Heisig, Mertins, and Vorbeck. Knowledge Management: Concepts and Best Practices. Second Edition. Berlin, New York: Springer, 2003.

MLA (8th ed.) Citation

Heisig, et al. Knowledge Management: Concepts and Best Practices. Second Edition. Springer, 2003.