Evans, J. R. (2008). Quality and performance excellence: Management, organization, and strategy (5th ed.). Thomson Business and Economics.
Chicago Style (17th ed.) CitationEvans, James R. Quality and Performance Excellence: Management, Organization, and Strategy. 5th ed. Mason, OH: Thomson Business and Economics, 2008.
MLA (8th ed.) CitationEvans, James R. Quality and Performance Excellence: Management, Organization, and Strategy. 5th ed. Thomson Business and Economics, 2008.
Warning: These citations may not always be 100% accurate.