Steil, L. K., & Bommelje, R. K. (2004). Listening leaders: The ten golden rules to listen, lead & succeed. Beaver's Pond Press.
Chicago Style (17th ed.) CitationSteil, Lyman K., and Richard K. Bommelje. Listening Leaders: The Ten Golden Rules to Listen, Lead & Succeed. Edina, Minn: Beaver's Pond Press, 2004.
MLA (8th ed.) CitationSteil, Lyman K., and Richard K. Bommelje. Listening Leaders: The Ten Golden Rules to Listen, Lead & Succeed. Beaver's Pond Press, 2004.
Warning: These citations may not always be 100% accurate.