APA (7th ed.) Citation

Economy, P. (2004). Customer service secrets. Tata McGraw-Hill Pub.

Chicago Style (17th ed.) Citation

Economy, Peter. Customer Service Secrets. New Delhi: Tata McGraw-Hill Pub, 2004.

MLA (8th ed.) Citation

Economy, Peter. Customer Service Secrets. Tata McGraw-Hill Pub, 2004.