Management : meeting and exceeding customer expectations /
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Published: |
Mason, OH:
Thomson/Southwestern,
2008.
|
| Edition: | 9th ed.. |
| Subjects: |
| Item Description: | Includes bibliographical references and index. |
|---|---|
| Physical Description: | xxix, 704p: ill; 27cm. |
| ISBN: | 9780324423013 |