APA (7th ed.) Citation

Wagner, R., & Harter, J. K. (2006). 12: The elements of great managing. Gallup Press.

Chicago Style (17th ed.) Citation

Wagner, Rodd, and James K. Harter. 12: The Elements of Great Managing. New York, NY: Gallup Press, 2006.

MLA (8th ed.) Citation

Wagner, Rodd, and James K. Harter. 12: The Elements of Great Managing. Gallup Press, 2006.

Warning: These citations may not always be 100% accurate.