The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success /

Bibliographic Details
Main Author: Hodge, Richard
Other Authors: Schachter, Lou
Format: Book
Published: New York, N.Y London: McGraw-Hill, 2006.
Subjects:
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100 1 # |a Hodge, Richard 
245 1 4 |a The mind of the customer :   |b how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success /   |c Richard Hodge and Lou Schachter. 
260 # # |a New York, N.Y  |a London:   |b McGraw-Hill,   |c 2006. 
300 # # |a xxii, 242p:   |b ill., ports;   |c 24cm. 
500 # # |a Includes bibliographical references and index. 
650 # 0 |a Sales executives  
650 # 0 |a Marketing  
650 # 0 |a Success in business  
650 # 0 |a Selling  
700 0 # |a Schachter, Lou.  
999 |a 0000522540  |b BOOK  |c Main Non-Fiction  |e INTAN BK