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|a 658.812
|b COO
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|a Cooper, Frank
|
| 245 |
1 |
4 |
|a The customer signs your paycheck /
|c Frank Cooper.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2010.
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| 300 |
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|a 224 p:
|b ill;
|c 20cm.
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| 650 |
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|a Customer relations
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|a Customer services
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| 650 |
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|a Consumer satisfaction
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|a 0000065182
|b BOOK
|c Main Non-Fiction
|e INTAN BK
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