APA (7th ed.) Citation

Ford, J., & Ford. (2009). The four conversations: Daily communication that gets results. Berrett-Koehler Publishers.

Chicago Style (17th ed.) Citation

Ford, Jeffrey, and Ford. The Four Conversations: Daily Communication That Gets Results. San Francisco, CA: Berrett-Koehler Publishers, 2009.

MLA (8th ed.) Citation

Ford, Jeffrey, and Ford. The Four Conversations: Daily Communication That Gets Results. Berrett-Koehler Publishers, 2009.