APA (7th ed.) Citation

Flagg, D. (2010). Surviving dreaded conversations: Talk through any difficult situation at work. McGraw-Hill.

Chicago Style (17th ed.) Citation

Flagg, Donna. Surviving Dreaded Conversations: Talk Through Any Difficult Situation at Work. New York: McGraw-Hill, 2010.

MLA (8th ed.) Citation

Flagg, Donna. Surviving Dreaded Conversations: Talk Through Any Difficult Situation at Work. McGraw-Hill, 2010.