Parmenter, D. (2010). Key performance indicators: Developing, implementing, and using winning KPIs (2nd ed.). John Wiley & Sons.
Chicago Style (17th ed.) CitationParmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. 2nd ed. Hoboken, N.J: John Wiley & Sons, 2010.
MLA (8th ed.) CitationParmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. 2nd ed. John Wiley & Sons, 2010.
Warning: These citations may not always be 100% accurate.