How companies win : profiting from demand-driven business models no matter what business you're in /

How companies win : profiting from demand-driven business models no matter what business you're in /

Bibliographic Details
Main Author:	Kash, Rick
Other Authors:	Calhoun
Format:	Book
Published:	New York: HarperBusiness, 2010.
Edition:	1st ed..
Subjects:	Success in business Organizational change Customer services -- > Management Consumer satisfaction Customer relations Organizational effectiveness

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