Transforming health care : Virginia Mason Medical Center's pursuit of the perfect patient experience /

Transforming health care : Virginia Mason Medical Center's pursuit of the perfect patient experience /

Bibliographic Details
Main Author: Kenney, Charles
Format: Book
Published: Boca Raton: CRC Press, 2011.
Subjects:
Medical care -- > United States
Patient Satisfaction -- > Washington
Health services administration -- > United States
Health Facilities -- > organization & administration -- > Washington
Health facilities -- > Administration -- > Standards -- > United States
Efficiency, Organizational -- > Washington
Delivery of Health Care -- > organization & administration -- > Washington
Cost Control -- > methods -- > Washington
Quality Assurance, Health Care -- > methods -- > Washington

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