SERVICE INNOVATION : HOW TO GO FROM CUSTOMER NEEDS TO BREAKTHROUGH SERVICES /

Bibliographic Details
Main Author: Bettencourt, Lance A (Author)
Format: Book
Language:English
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812BET
Accession Item Category Format Status Notes
1109067019 Main Non-Fiction BOOK AVAILABLE

INTAN Jalan Elmu

Holdings details from INTAN Jalan Elmu
Call Number: 658.812BET
Accession Item Category Format Status Notes
5000011959 Main Non-Fiction BOOK AVAILABLE