Your call is (not that) important to us : customer service and what it reveals about our world and our lives /
| Main Author: | |
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| Format: | Book |
| Published: |
New York:
Free Press,
2010.
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| Edition: | 1st Free Press trade pbk. ed. |
| Subjects: |
| Item Description: | Includes bibliographical references and index. |
|---|---|
| Physical Description: | xiv, 301p; 22cm. |
| ISBN: | 9781416546900 |