Multicultural customer service : providing outstanding service across cultures /

Bibliographic Details
Main Author: Aguilar, Leslie
Other Authors: Stokes, linda
Format: Book
Published: New York: McGraw-Hill, 1996.
Edition:business skills express series.
Subjects:
Description
Item Description:Includes bibliographical references and index.
Physical Description:xvi, 136p: ill; 23cm.
ISBN:9780786303328