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|a 9780786303328
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| 039 |
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|y 201511041147
|z VLOAD
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| 090 |
0 |
0 |
|a 658.812
|b AGU
|
| 100 |
1 |
# |
|a Aguilar, Leslie
|
| 245 |
1 |
0 |
|a Multicultural customer service :
|b providing outstanding service across cultures /
|c Leslie Aguilar, Linda Stokes.
|
| 250 |
# |
# |
|a business skills express series.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 1996.
|
| 300 |
# |
# |
|a xvi, 136p:
|b ill;
|c 23cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index.
|
| 650 |
# |
0 |
|a Intercultural communication
|
| 650 |
# |
0 |
|a Customer services --
|x social aspects
|
| 700 |
0 |
# |
|a Stokes, linda
|
| 999 |
|
|
|a 1202068179
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|