Managing to improve public services /

Managing to improve public services /

Bibliographic Details
Format:	Book
Published:	New York: Cambridge University Press, 2008.
Subjects:	Hartley Jean Public administration -- > Management Public administration -- > Malaysia -- > Evaluation

Similar Items

Public administration research methods : tools for evaluation and evidence-based practice / /
by: Eller, Warren S

Public service improvement : theories and evidence /

Managing complexity in the public services /
by: Haynes, Philip
Published: (2003)

Public management : old and new /
by: Lynn, Laurence E.
Published: (2006)

Public management : old and new /
by: Lynn, Laurence E, 1937-
Published: (2006)

Understanding public management /
by: Eliassen, Kjell A.
Published: (2008)

THE NEW PUBLIC SERVICE : SERVING, NOT STEERING /
by: Denhardt, Janet V

Understanding and managing public organizations /
by: Railey, Hal G.
Published: (2009)

Understanding and managing public organizations /
by: Rainey, Hal G.
Published: (2003)

UNDERSTANDING AND MANAGING PUBLIC ORGANIZATIONS /
by: Rainey, Hal G.
Published: (2014)

The public sector management handbook /
by: Nutley, Sandra
Published: (1994)

Transcending new public management : the transformation of public sector reforms /
Published: (2007)

Public administration : understanding management, politics, and law in the public sector /
by: Rosenbloom, David H
Published: (2022)

Public governance /
Published: (2007)

Public Administration : A Comparative Persspective /
by: Heady, Ferrel

The craft of public administration /
by: Berkley, George
Published: (1997)

The craft of public administration /
by: Berkley, George
Published: (1997)

Strengthening public service delivery : forging ahead together /
Published: (2005)

Public sector service delivery excellence /
by: Ismail Adam, Tan Sri
Published: (2006)

Public Administration in Theory and Practice /
by: Cox, Raymond W.
Published: (2010)

Post-Traditional Public Administration Theory : For Better Governmental Praxis /
by: Farmer, David John
Published: (2021)

Debating public administration : management challenges, choices, and opportunities /
Published: (2012)

Public Administration and Public Management : The principle-agent perspective /
by: Lane, Jan-Erik

hitting the mark through outside-in service : A MANAGER'S GUIDE TO PUBLIC SECTOR SERVICE EXCELLENCE.
Published: (2013)

Managing performance in the public sector.
by: Bruijn, Hans De
Published: (2007)

Managing performance in the public sector /
by: Bruijn, Han de, 1962-
Published: (2007)

Public sector management /
by: Flynn, Norman
Published: (2002)

Introducing public administration /
by: Shafritz, Jay M.
Published: (2005)

Chinese Public Administration Reviev Vol.2, number 1/2, March/June 2003.
Published: (2002)

Introducing public administration : Jay M.Shafritz, E.W.Russell and Christopher P.Borick.
by: Shafritz, Jay
Published: (2011)

SERVICE PAR EXCELLENCE /
by: Wan Mansor Wan Abdullah, Dato'

The civil service : forging changes exceeding expectations /
by: Mohd. Najib Tun Haji Adbul Razak, Dato' Sri, 1953-
Published: (2011)

Public Management and Governance in Malaysia : Transformations and trends /
Published: (2013)

The Curious Public Administrator /
by: Hatcher, William, (College teacher)
Published: (2024)

HUMANISING THE PUBLIC SERVICE : A Compilation of Speeches by the Chief Secretary to the Government in English (2012-2016) /
by: Ali Hamsa, Tan Sri, Dr, 1955-

Coalignment theory as an organizational analysis model : a case study of the national institute of public administration Malaysia /
by: Mazlan Ahmad
Published: (1982)

Strengthening public service delivery : forging ahead together : proceedings of the Ninth Civil Service Confrence, 24th-26th June 2004 /
Published: (2005)

Strengthening public service delivery : forging ahead together : proceedings of the Ninth Civil Service Confrence, 24th-26th June 2004 /
Published: (2005)

Strengthening public service delivery : forging ahead together : proceedings of the Ninth Civil Service Confrence, 24th-26th June 2004 /
Published: (2005)

Strengthening public service delivery : forging ahead together : proceedings of the Ninth Civil Service Confrence, 24th-26th June 2004 /
Published: (2005)