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| LEADER |
00735cam a2200217 7i4500 |
| 001 |
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| 005 |
20151104090000.0 |
| 005 |
##20151104120000.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 9781118835807
|
| 039 |
# |
9 |
|y 201511041200
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812
|b WIL
|
| 100 |
1 |
# |
|a Williams, David S.
|
| 245 |
1 |
0 |
|a Connected CRM :
|b implementing a data-driven, customer-centric business strategy /
|c David S. Williams.
|
| 260 |
# |
# |
|a New Jersey:
|b John Wiley & Sons,
|c 2014.
|
| 300 |
# |
# |
|a xiii, 242p:
|b ill;
|c 23cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Relationship marketing
|
| 650 |
# |
0 |
|a Customer relations --
|x Management
|
| 650 |
# |
0 |
|a Strategic planning
|
| 999 |
|
|
|a 1501069957
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|