Legends in marketing : Volume 4, SERVICE QUALITY /

Legends in marketing : Volume 4, SERVICE QUALITY /

Bibliographic Details
Main Author:	CHRISTIAN GRONROOS
Other Authors:	Series Editor jagdish N.Sheth, Ph.D
Format:	Book
Published:	New Delhi, India: SAGE Publications India Pvt Ltd, 2013.
Subjects:	Marketing research Communication in marketing Marketing

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