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##MY-KlINT |
| 020 |
# |
# |
|a 9781137395498
|
| 039 |
# |
9 |
|y 201511041201
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812
|b VAN
|
| 100 |
1 |
# |
|a Vandermerwe, Sandra
|
| 245 |
1 |
0 |
|a Breaking Through 2nd Edition :
|b Implementing Disruptive Customer Centricity /
|c Sandra Vandermerwe.
|
| 260 |
# |
# |
|a New York:
|b Palgrave Macmillan,
|c 2014.
|
| 300 |
# |
# |
|a xvii, 292p:
|b ill;
|c 24cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Consumer satisfaction
|
| 650 |
# |
0 |
|a Customer relations
|
| 650 |
# |
0 |
|a Organizational change
|
| 999 |
|
|
|a 1501069953
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|