Organisational Schizophrenia : Impact on Customer Service Quality /

Bibliographic Details
Main Author: Gureja, Gopal K.
Format: Book
Published: India: SAGE, 2013.
Subjects:
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245 1 0 |a Organisational Schizophrenia :   |b Impact on Customer Service Quality /   |c Gopal K. Gureja. 
260 # # |a India:   |b SAGE,   |c 2013. 
300 # # |a xxvi, 346p:   |b ill;   |c 24cm. 
500 # # |a Includes bibliographical references and index 
650 # 0 |a Organisational behaviour  
650 # 0 |a Customer services  
650 # 0 |a Customer relations  
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