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|a 658.812
|b KUM
|
| 100 |
1 |
# |
|a Kumar V.
|
| 245 |
1 |
0 |
|a Profitable Customer Engagement :
|b Concepts, Metrics, and Strategies /
|c V. Kumar.
|
| 260 |
# |
# |
|a India:
|b SAGE,
|c 2013.
|
| 300 |
# |
# |
|a xxii, 311p:
|b ill;
|c 25cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Branding (Marketing)
|
| 650 |
# |
0 |
|a Profit
|
| 650 |
# |
0 |
|a Customer relations --
|x Management
|
| 999 |
|
|
|a 1503070250
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|