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|a 658.812
|b RAO
|
| 100 |
1 |
# |
|a Rao, Ajit
|
| 245 |
1 |
4 |
|a The LITTLE Book of BIG Customer Satisfaction Measurement :
|b Ajit Rao, Subhash Chandra.
|
| 260 |
# |
# |
|a India:
|b SAGE,
|c 2012.
|
| 300 |
# |
# |
|a xvi, 164p:
|b ill;
|c 20cm.
|
| 500 |
# |
# |
|a Includes Appendices and bibliography references
|
| 650 |
# |
0 |
|a Consumer satisfaction
|
| 700 |
0 |
# |
|a Chandra, Subhash
|
| 999 |
|
|
|a 1503070258
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|