The LITTLE Book of BIG Customer Satisfaction Measurement : Ajit Rao, Subhash Chandra.

The LITTLE Book of BIG Customer Satisfaction Measurement : Ajit Rao, Subhash Chandra.

Bibliographic Details
Main Author:	Rao, Ajit
Other Authors:	Chandra, Subhash
Format:	Book
Published:	India: SAGE, 2012.
Subjects:	Consumer satisfaction

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