Kaplan, R. S., & Norton, D. P. The BALANCED SCORECARD: TRANSLATING STRATEGY INTO ACTION.
Chicago Style (17th ed.) CitationKaplan, Robert S., and David P. Norton. The BALANCED SCORECARD: TRANSLATING STRATEGY INTO ACTION.
MLA (8th ed.) CitationKaplan, Robert S., and David P. Norton. The BALANCED SCORECARD: TRANSLATING STRATEGY INTO ACTION.
Warning: These citations may not always be 100% accurate.