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| LEADER |
00629cam a2200205 7i4500 |
| 001 |
0000017107 |
| 005 |
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| 005 |
##20151104120600.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 9676111422
|
| 039 |
# |
9 |
|y 201511041206
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812
|b RAH
|
| 100 |
1 |
# |
|a Rahmat Ismail
|
| 245 |
1 |
0 |
|a Pengurusan khidmat pelanggan :
|b petua dan teknik /
|c oleh Rahman Ismail.
|
| 260 |
# |
# |
|a Kuala Lumpur:
|b Utusan Publications & Distributors,
|c 2001.
|
| 300 |
# |
# |
|a xv,152p.:
|b ill.;
|c 22cm.
|
| 490 |
0 |
# |
|a Siri motivasi dan kecemerlangan utusan
|
| 650 |
# |
0 |
|a Customer services
|
| 650 |
# |
0 |
|a Consumer satisfaction
|
| 650 |
# |
0 |
|a Customer relations
|