|
|
|
|
| LEADER |
00916cam a2200289 7i4500 |
| 001 |
0000017326 |
| 005 |
20200707090000.0 |
| 005 |
##20200707092500.0 |
| 003 |
##MY-KlINT |
| 008 |
201511t20012001nyua g 001 0 eng d |
| 020 |
# |
# |
|a 9780071362535
|
| 020 |
# |
# |
|a 0071362533
|
| 039 |
# |
9 |
|a 202007070925
|b Amir
|c 202006261053
|d rozila
|y 201511041208
|z VLOAD
|
| 040 |
# |
# |
|a INTS
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b BAR
|
| 100 |
1 |
# |
|a Barnes, James G.
|e author
|
| 245 |
1 |
0 |
|a Secrets of Customer Relationship Management :
|b It's All About How You Make Them Feel /
|c James G. Barnes.
|
| 264 |
# |
0 |
|a New York
|b McGraw-Hill
|c [2001]
|
| 264 |
# |
0 |
|c ♭2001
|
| 300 |
# |
# |
|a xviii, 316 pages:
|b illustrations;
|c 23cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 504 |
# |
# |
|a Includes bibliographical references and index
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Customer relations
|