Smith, H., & Finger, P. (2003). Business process management: The third wave. Meghan - Kiffer Press.
Chicago Style (17th ed.) CitationSmith, Howard, and Peter Finger. Business Process Management: The Third Wave. Florida,USA: Meghan - Kiffer Press, 2003.
MLA (8th ed.) CitationSmith, Howard, and Peter Finger. Business Process Management: The Third Wave. Meghan - Kiffer Press, 2003.
Warning: These citations may not always be 100% accurate.