Niven, P. R. (2002). Balanced scorecard step - by - step: Maximizing performance and maintaining results. John Wiley & Sons,Inc.
Chicago Style (17th ed.) CitationNiven, Paul R. Balanced Scorecard Step - by - Step: Maximizing Performance and Maintaining Results. New York: John Wiley & Sons,Inc, 2002.
MLA (8th ed.) CitationNiven, Paul R. Balanced Scorecard Step - by - Step: Maximizing Performance and Maintaining Results. John Wiley & Sons,Inc, 2002.
Warning: These citations may not always be 100% accurate.