The big book of customer service training games : quick, fun activities for training customer service reps, sales people, and anyone else who deals with customers /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
1999.
|
| Subjects: |
| LEADER | 00649cam a2200181 7i4500 | ||
|---|---|---|---|
| 001 | 0000017835 | ||
| 005 | 20151104090000.0 | ||
| 005 | ##20151104121200.0 | ||
| 003 | ##MY-KlINT | ||
| 020 | # | # | |a 0070779740 |
| 039 | # | 9 | |y 201511041212 |z VLOAD |
| 090 | 0 | 0 | |a 658.812 |b CAR |
| 100 | 1 | # | |a Carlaw, Peggy |
| 245 | 1 | 4 | |a The big book of customer service training games : |b quick, fun activities for training customer service reps, sales people, and anyone else who deals with customers / |c by Peggy Carlow and Vasudha Kathleen Deming. |
| 260 | # | # | |a New York: |b McGraw-Hill, |c 1999. |
| 300 | # | # | |a xiv,209p.: |b ill.; |c 24cm. |
| 650 | # | 0 | |a Customer services |
| 650 | # | 0 | |a Customer relations |