APA (7th ed.) Citation

Chadha, R. (2004). Taking the call: An aspirant's guide to call centers. Tata Mcgraw - Hill Publishing.

Chicago Style (17th ed.) Citation

Chadha, Roma. Taking the Call: An Aspirant's Guide to Call Centers. New Delhi: Tata Mcgraw - Hill Publishing, 2004.

MLA (8th ed.) Citation

Chadha, Roma. Taking the Call: An Aspirant's Guide to Call Centers. Tata Mcgraw - Hill Publishing, 2004.