|
|
|
|
| LEADER |
00625cam a2200205 7i4500 |
| 001 |
0000018089 |
| 005 |
20151104090000.0 |
| 005 |
##20151104121400.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 0072231734
|
| 039 |
# |
9 |
|y 201511041214
|z VLOAD
|
| 090 |
0 |
0 |
|a CN
|b GRE
|
| 100 |
1 |
# |
|a Greenberg, Paul
|
| 245 |
1 |
0 |
|a CRM at the speed of light, third edition :
|b essential customer strategies for the 21st century /
|c by Paul Greenberg.
|
| 250 |
# |
# |
|a Third edition.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2004.
|
| 300 |
# |
# |
|a xviii,670p.;
|c 24cm.
|
| 500 |
# |
# |
|a Includes index
|
| 650 |
# |
0 |
|a Customer relations --
|x Management
|
| 650 |
# |
0 |
|a Electronic commerce
|